Assistance 24 hours a Day

As your Funeral Directors, we are here to advise you in making all those arrangements which meet your personal needs and desires.

Please remember that we are here to help you in whatever way we can, to help you cope and adjust to your bereavement. Providing you with personal 24 hour, 365 day a year service is just the start. Remember, if you require help at any time during this period, all you need to do is call.

Registration of a death

How to register a death

In England and Wales, a death must be registered by the Registrar of Births and Deaths for the area in which the death occurred.
If you are unsure whether or not you have authority to register the death, we will advise you. The death must be registered within five days.

When you go to the registrar

Things to take with you

1. The Medical Certificate of the cause of death.
2. The Deceased's National Health Medical Card.
3. The Deceased's Birth Certificate and Marriage Certificate.
4. The Marriage Certificate and Birth Certificate contain all the information required by the registrar.

The registrar requires the following details

1. Full name of the Deceased.
2. Home address.
3. Date and place of death.
4. Last occupation.
5. Date of birth of surviving partner.
6. Whether the Deceased was in receipt of a pension or allowance from public funds.

If the Deceased was a married woman

1. Maiden name.
2. Husband's full name (even if deceased).
3. Husband's last occupation (even if deceased).

From the informant

1. Full name of informant.
2. Home address.

The Registrar will give you

1. A Green Certificate - which must be handed to the Funeral Director so that the funeral can take place.
2. A White Certificate - this is for social security purposes.

The Registrar WILL SELL you copies of the Death Certificate
You may need these for:

1. The Will
2. Any pension claims
3. Insurance policies
4. Savings bank certificates
5. Premium bonds

Organisations to be informed of the death

1. Car insurance - Documentation will have to be changed as you are not legally insured to drive if the policy is in the Deceased Name.
   
   
2. Social Services/District Nurses - (If there is equipment belonging to either of these, it must be returned).
   
   
3. Hospital and/or family Doctor (Any outstanding appointments should be cancelled).
   
   
4. Employer or Professional Association.
   
   
5. Inland Revenue.
   
   
6. Social Security - (Form 344/BDB8 needs to be completed to cancel any direct payments into a bank account. This white certificate is provided by the Registrar of Deaths).
   
   
7. Local Council - Cancel any housing/rate benefits and council tax).
   
   
8. Gas, Electric, Water, Telephone, and Cable Companies - Cancel accounts.
   
   
9. Post Office - Arrange redirection of mail, a small charge may be made.
   
   
10. Credit Card Companies - Cancel cards and settle accounts.
    
    
11. Banks and Building Societies - Accounts need to be closed and any joint accounts need to be amended.
    
    
12. Investments and Insurance Policies - Premium bonds are not transferable. The Post Office will issue you with a form that needs to be sent to the Bonds and Stocks Office. For further advice we suggest that you consult a Financial Advisor or Accountant.
    
    
13. Store Cards - Loyalty, charge and credit need to be cancelled.

Items you may need to cancel

1. Milk.
2. Newspapers.
3. Lottery tickets.
4. Appointments.
5. Meals on wheels.
6. Home help.
7. Chiropodist.
8. Dentist.
9. Eye specialist.
10. Hairdresser.
11. Home care.
12. Gardener.

Items to be returned

1. Passport - You should return The Passport Office, U.K Passport Agency, 1010 Old Hall Street, Liverpool, Merseyside, L3 9BP Driving Licence - You should return the driving licence to: D.V.L.A., Swansea, SA99 1AB.
   
   
2. Vehicle Registration Documents - To change name of ownership.
   
   
3. Car Insurance - To change Policy Holder's name or a refund may be issued.
   
   
4. Television License - To change name or a refund may be issued.
   
   
5. Season Ticket and Club Membership Cards - A refund may be issued.
   
   
6. Library Books and Card.
   
   
7. National Insurance Papers.